Guest Service Valet
RESPONSIBILITIES:
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Ability to smile, welcome and make guests feel that they belong to the Sheraton family
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Ability to demonstrate and promote the Sheraton Core Values
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Ability to recognize repeat guests and acknowledge their continued patronage
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Is willing to start and continue conversations with guests when they are in and around the valet area
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In a safe manner, driving guest vehicles to and from the courtyards to the valet guest parking area
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Follow the departmental procedures for securing guest vehicle in the parkade, and proper recording of information for identification of guest vehicle
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Act as a first point of contact for concierge questions about the hotel and its surrounding attractions
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Promote the hotel outlets and facilities
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Maintain an organized, clean and orderly lobby and courtyard areas
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Assist incoming and outgoing guests with getting baggage in and out of vehicles as requested
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Ability to work in all weather conditions
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Ability to handle high volume and stressful situations
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Capable of maintaining a clean and professional personal appearance
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Other duties as assigned by the Lead Door Person or Lead Bell Person
QUALIFICATIONS:
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Must be able to speak, read and write English, a second language is an asset
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Must have valid class 5 British Columbia drivers license and a clean drivers abstract
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Must be able to drive both automatic and standard vehicles
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Must possess exceptional communication skills
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Must be able to stand and exert well-paced mobility for up to 8 hours in length, some running required
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Must be able to lift up to 75 lbs. on a regular and continuous basis
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Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis
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Must be able to speak, read and write English, a second language is an asset
HOW TO APPLY:
Please submit your cover letter and resume to resumes@wallcentre.com.

